FREQUENTLY ASKED QUESTIONS

  • How can MEDIASET PREMIUM customers watch DAZN?

    For all Mediaset Premium football subscribers, DAZN is included in the subscription.

    For more details on how to register with DAZN as a Mediaset Premium customer, CLICK HERE.

    Do you have a Mediaset contract code? Active it HERE.

  • How can INFINITY customers watch DAZN?

    Subscribing to Infinity+DAZN is very simple, you will only have to go to https://www.dazn.infinitytv.it/bundle/, click on “free trial” and insert an email address and a password. In order to complete the registration you will have to select the Infinity+DAZN offer and insert all the required information, including the one regarding the payment method. At the end of the registration process Infinity will be available for use, and an email will be sent with the code to use for activating your DAZN account.

    • After signing up the Infinity + DAZN package, Infinity will send you an email with your Access Code for your free DAZN account.
    • Click on the ACTIVATE YOUR ACCOUNT button or go to https://www.dazn.com/it-IT/redeem/campaign/infinity and enter the code you find in the same email.
    • Then enter your personal data and choose a secure password.
    • In the last step you will see a summary of your registration, and when you click on "start watching", you will have successfully registered with DAZN.

  • How can SKY customers watch DAZN?

    DAZN voucher codes are available for Sky customers, to be purchased directly from Sky. If you have purchased a DAZN voucher from Sky, you can redeem your code HERE.

    These vouchers cannot be redeemed through any other page, so please ensure you use the link above or in the SMS sent from Sky to get started.

  • How can TIM customers watch DAZN?

    If you are a TIM customer and you have received a DAZN code, you can redeem your code HERE.

    Vouchers can be activated by using the above link or via the email you have already received by TIM.

  • What is 'live' and 'on demand'?

    LIVE means that you can watch live sports events. But if you miss them, LIVE events remain available for a few days and you can watch them later ON DEMAND.

  • What content is on DAZN?

    DAZN is a game-changing way to view sports. What does that mean? You will have the control and flexibility to watch sports as you want and where you want. All you need to watch is an Internet connection.

    DAZN exclusively offers the following sporting events:
    - Serie A: three exclusive games every week, including Saturday night, for a total of 114 matches, plus the highlights of all matches
    - Serie B: 9 games out of 10 are absolutly exclusive

    In addition, you can also watch La Liga, Ligue 1, the English League Cup, the Africa Cup of Nations, the Copa Libertadores, the UFC, the MLB, the NHL, and much more.

  • What devices are compatible with DAZN?

    Watch DAZN with your Smart TV, smartphones, tablets, game consoles and many other devices. A tip for an even better experience: use a device with an Internet connection compatible with high quality video streaming.

    Click here to view the complete and detailed list of devices supported by DAZN.

  • What is the necessary band width?

    DAZN provides high quality video streaming. Automatically select the best video quality available for your device and your Internet connection speed. Here are our recommendations for the speed of internet downloads to watch sports events on DAZN:

    -2.0 Mbps: recommended download speed for SD resolution (Standard Definition). This speed is ok to watch sports moving on your cell phone.
    -3.5 Mbps: recommended download speed for HD resolution (High Definition). This speed is good for watching sports on your mobile phone.
    -6.5 Mbps: recommended download speed for HD resolution and high frame rates. If you're watching sports on TV, this is the minimum download speed we recommend. -8.0 Mbps: recommended download speed for HD resolution, highest video quality and high frame rates.

    Visit our help article to solve the most common connection problems and to test your Internet connection speed

  • Can I really try DAZN for free?

    Yes! The first month is completely free. And you can still cancel the free month at any time, just one click.

    During the free trial month you will not be charged any amount. After the first month, pay € 9.99 per month with the option to cancel whenever you want with no commitments.

  • How do I create a DAZN account?

    Nothing could be easier. Click on "START YOUR FREE MONTH", enter your first name, last name, email address and create a password. Then enter the details of your payment method.

    Like all new subscribers, when you create an account with DAZN you are entitled to a free month and you can cancel whenever you want. Obviously, the payment method will be used if you decide to continue. Important to remember: during the first month no amount will be charged.